What We Collect and Why We Need It
When you open an account with us, we collect the details you provide — your name, contact number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also gather technical data such as your device type, browser, and session activity so
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we can keep your account secure and your wallet transactions accurate. We do not sell your personal data to third parties. Payment details tied to bKash, Nagad or Rocket are used only to process your deposits and withdrawals — we do not store full mobile wallet
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credentials on our servers. Data linked to your account activity, such as login timestamps and transaction records, is retained for as long as your account remains active and for a further period required by our internal compliance process. If you close your account, you can request
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that we delete or return your personal data by contacting our support team. Any data shared with payment processors — including the local rails you use — is governed by those providers' own policies alongside ours. Our policy applies to accounts registered in Bangladesh and other
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eligible regions where access is permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.